If you wish to garner more audience, then you need to make sure you are providing them with a reason. If your existing customers are not happy with your service, then you cannot hope to attract more people. That is why, live chat outsourcing for tourism , IT, eCommerce and various other business types is becoming more common. Not only because it helps establish businesses a proper base for customer support, but it also helps the audience understand the nature of the business. That is why you need to provide proper customer support. Did you find this helpful?